Shipping policy
Shipping Costs
| Orders below $60NZD | Orders $60NZD and above | |
| New Zealand | $7.95 | FREE |
| Australia | $17.95 | $12.95 |
| Rest of the World | $24.95 | $19.95 |
Above prices are in NZD dollars and will be converted to your local currency at the prevailing exchange rate at the time of your order.
You will have the opportunity to review your order, along with the shipping costs (if applicable), before confirming your order.
Processing and Delivery Times
Once you place your order, we'll send you an email to confirm it. We'll process and ship your items within 1 business day of your order confirmation, and send you an email with your tracking number when we do.
Estimated Delivery Times
Our target delivery times within New Zealand are 3-4 working days.
Our target delivery times for Australia (East Coast) are 4-7 working days (WA takes longer) and for the Rest of the World it is 7-13 working days.
International deliveries are subject to a number of factors, including custom clearance at the destination country, which are out of our control and may add to the delivery time. We will not charge you New Zealand GST on international orders, but you may incur duties, taxes or custom charges which you will be responsible for.
We reserve the right to update our Shipping Policy without notice. If you have any questions regarding shipping, please contact us at orders@dobettercolab.com