Terms of service

Terms of Website Use and Disclaimer 

Please read these Terms and Conditions carefully before using www.dobettercolab.com (referred to the “Website” from this point onwards) operated by Do Better Colab Ltd, incorporated in New Zealand  and referred to as “us”, “we” or “our”.
By accessing or using this Website, you agree to these terms of use and our Privacy Policy. If you do not agree to these terms, please do not use this Website. These Terms are governed by and to be interpreted in accordance with New Zealand law.

Copyright and Intellectual Property

All Website design, logos, trademarks and intellectual property, text, content, graphics, and interfaces belong to Do Better Colab Ltd and are protected by applicable copyright, trademark, and other intellectual property laws.
Any use of materials on this Website, including reproduction for purposes, modification, distribution, or republication, without prior written permission of Do Better Colab Ltd is strictly prohibited. 

Disclaimer

1. Product Information: The information provided on this Website about our products, including but not limited to materials, colours, sizes, and designs, is for general informational purposes only. We strive to accurately display the products, but we cannot guarantee that your computer monitor's display of any colour will be accurate.

2. Product Availability: All products and offers displayed on this website are subject to availability. We reserve the right to discontinue or change specifications and prices on products without prior notice.

3. Pricing: For orders within New Zealand, product pricing on the Website is stated in New Zealand (NZ) dollars, unless otherwise indicated, and includes NZ GST but excludes shipping. Shipping will be calculated at checkout and you’ll have the opportunity to review shipping costs before placing an order. For countries outside of New Zealand, prices are displayed in your local currency based on the prevailing exchange rates at the time. NZ GST will not be added to the prices for international orders but you may be subject to your country’s duties, taxes or custom charges which you will be responsible for. We take all reasonable steps to post current, accurate prices for the products. However, pricing errors may still occur. If an item’s price is displayed incorrectly, we will cancel your order, refund you the amount paid, and alert you of the order cancellation. All prices on the Website are subject to change at any time without notice.

4. Shipping and Delivery: We aim to process and ship orders promptly. However, we do not guarantee specific delivery times. Shipping and delivery estimates provided are approximate and subject to change. Please go to our shipping page for estimated delivery times.

5. Returns and Refunds: Please refer to our Returns and Refunds Policy.

6. Limitation of Liability: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorised access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; or (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Website by any third party.

Terms of Sale

By purchasing from the Website, you agree to the following terms:

1. Eligibility: To complete your purchase, you must have a valid billing and shipping address within a country that can be selected as part of the checkout process on the Website.

2. Restrictions: The products available on this Website are not authorised for resale. We may place a limit on the quantities that may be purchased per order, per account, per payment card, per person, or per household. We reserve the right, without prior notice, to refuse service to any customer or reject any order at any time and refund any money you have paid for such order.

3. Payment: If you wish to make a transaction, you may be asked to supply certain relevant information, such as your payment card number and its expiration date, your billing address, and your shipping information, to us or our payment processors. You represent and warrant that you have the right to use any payment card that you submit in connection with a transaction. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorise us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these terms. Verification of information may be required prior to the acknowledgment or completion of any transaction.

4. Order Confirmation & Acceptance: You will have the opportunity to review and confirm your order, including delivery address, payment method, and other details of your order. Payment must be received by us before we consider the order complete.

5. Order Delays & Cancellations: We reserve the right to delay, refuse, or cancel any order prior to delivery. We will contact you if any portion of your order is cancelled or if additional information is required to accept your order. Occasionally, the manufacture or distribution of certain products may be delayed. In such event, we will make reasonable effort to notify you of the delay and keep you informed of the revised delivery schedule.

6. Refunds and Exchanges: Refunds and exchanges will be subject to our Returns Policy.

7. Changes to the Terms and Conditions: We reserve the right to modify, amend, or update the Terms and Conditions at any time without prior notice.