Privacy policy

Welcome to Do Better Colab Ltd, and the www.dobettercolab.com website (collectively, the "Website"). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from the Website. In this statement, “personal information” means the same as it does in the New Zealand Privacy Act 2020 (“Privacy Act”). 

Personal Information We Collect

We collect the following types of personal information from you:

  • Information you provide to us directly. This includes information you provide when you create an account, place an order, sign up for our mailing list, or contact us for customer support. This information may include your name, email address, mailing address, phone number, payment information, and order history.
  • Information we collect automatically. This includes information about your device, such as your IP address, web browser, and operating system. We may also collect information about how you use the Website, such as the pages you visit and the products you view. This information is collected using cookies, web beacons, and other similar technologies. 

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process your orders and provide you with the products and services you request.
  • To create and manage your account.
  • To send you marketing and promotional communications.
  • To improve our Website and our products and services.
  • To detect and prevent fraud.
  • To comply with our legal obligations.

How We Share Your Personal Information

We share your personal information with third-party service providers that help us operate our business, such as payment processors, shipping carriers, and marketing agencies. We do not share your personal information with third-party advertisers without your consent.

Meta

Customer activity data is shared using the Meta Pixel, advanced matching, and Conversions API. Customers can disconnect this data from their Facebook account by changing their settings for Off-Facebook Activity.

Your Choices

You have the following choices regarding your personal information:

  • You can access, correct, or delete your personal information by logging into your account or contacting us at connect@dobettercolab.com
  • You can unsubscribe from our marketing and promotional emails by clicking on the unsubscribe link in any of our emails.
  • You can opt out of cookies by adjusting your browser settings.

Data Security

We have implemented appropriate security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law.

Contact Us 

If you have any questions about this Privacy Policy, please contact us at connect@dobettercolab.com